Website legal notice
Acceptable Use Policy
1. Who we are and what this policy covers
1.1 This Acceptable Use Policy sets out the standards that apply when you use www.proshielduk.com (the “Site”), operated by ProShield Distribution Ltd (“ProShield”, “we”, “us” or “our”), and when you contribute any material to it.
1.2 It applies to every visitor to the Site, whether or not you submit an enquiry. It also applies to any content you send us through the Site, including anything you type into the enquiry form (together, “Contributions”).
1.3 Our full company details, and the ways to contact us, are set out in clause 1 of the Website Terms of Use.
2. Prohibited uses
2.1 You may use the Site only for lawful purposes. You may not use the Site:
(a) in any way that breaches any applicable local, national or international law or regulation;
(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
(c) for the purpose of harming or attempting to harm any person in any way;
(d) to send, knowingly receive, upload, download, use or re-use any material that does not comply with the content standards in clause 4;
(e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation;
(f) to transmit any data, or send or upload any material, that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to affect adversely the operation of any computer software or hardware;
(g) to impersonate any person, or to misrepresent your identity, your employer, your job role or your affiliation with any person or organisation;
(h) to obtain products, technical documentation, pricing or a wear trial by giving us information you know to be false or misleading; or
(i) to gather commercial intelligence on behalf of a competitor while representing yourself as a prospective customer.
2.2 You also agree not to:
(a) reproduce, duplicate, copy or re-sell any part of the Site in breach of the Website Terms of Use;
(b) access without authority, interfere with, damage or disrupt any part of the Site, any equipment or network on which the Site is stored, any software used in the provision of the Site, or any equipment, network or software owned or used by any third party;
(c) probe, scan or test the vulnerability of the Site or any connected system, or breach or circumvent any security or authentication measure;
(d) submit content designed to exploit or manipulate a form, database, mail system or automated process, including by code, script or command injection; or
(e) take any action that imposes an unreasonable or disproportionate load on our infrastructure.
3. Automated access, indexing and artificial intelligence
3.1 We publish the Site so that it can be found and used, including by automated systems. Reasonable automated access is permitted.
3.2 In particular, we permit search engine crawlers and the crawlers operated by artificial intelligence assistants and answer engines to access, index and cite the Site, and to reproduce short extracts of it with attribution, subject to clause 3.4 and to the intellectual property provisions of the Website Terms of Use.
3.3 An automated system accessing the Site must identify itself honestly by user agent, must respect our robots directives, and must request pages at a rate that does not degrade the Site for other users.
3.4 You may not, whether by automated means or otherwise:
(a) systematically extract, copy or store substantial parts of the Site or of any database underlying it, so as to build or supplement a competing product database, price list or specification library;
(b) harvest email addresses, names or other contact details from the Site for marketing, list-building or resale;
(c) circumvent, disable or interfere with any rate limit, access control, robots directive or other technical measure we apply to the Site; or
(d) present content taken from the Site in a way that misattributes it, alters its meaning, or removes a safety statement, a certification status or a stated limitation from the material it belongs to.
4. Content standards
4.1 These content standards apply to every Contribution you make. They apply to each part of a Contribution as well as to the whole of it.
4.2 Contributions must:
(a) be accurate, where they state facts;
(b) be genuinely held, where they state opinions; and
(c) comply with the law of England and Wales and with the law of any country from which they are sent.
4.3 Contributions must not:
(a) be defamatory of any person, or obscene, offensive, hateful or inflammatory;
(b) bully, insult, intimidate or humiliate any person;
(c) infringe any copyright, database right or trade mark of any other person;
(d) be likely to deceive any person, or breach any legal duty owed to a third party such as a duty of confidence;
(e) promote or facilitate any unlawful activity, or advocate, promote or assist any act of violence;
(f) be in contempt of court or breach a court order;
(g) contain a statement you know or believe, or have reasonable grounds for believing, is likely to be seen by a person who is likely to be encouraged or induced by it to commit a terrorist act;
(h) contain any advertising or promote any service or web link; or
(i) give the impression that they emanate from ProShield, or that we endorse them, where that is not the case.
4.4 Do not send us confidential or commercially sensitive information through the enquiry form unless you intend us to hold it. Do not send us special category personal data — for example information about anyone’s health, or their trade union membership — and do not send us any individual’s personal data other than the business contact details we need to reply to you.
5. Your Contributions and what we may do with them
5.1 You warrant that any Contribution complies with the standards in clause 4. You will indemnify us against any claim brought against us by a third party, and against the losses, liabilities, costs and expenses we reasonably incur in connection with such a claim, to the extent that it arises from your breach of that warranty.
5.2 Any Contribution you make is non-confidential unless we agree otherwise in writing. Where you tell us about your tasks, hazards and crews so that we can recommend suitable products, we will use that information for that purpose and will treat it as commercially sensitive, but the Site itself is not a secure channel for confidential information.
5.3 You retain all ownership rights in your Contributions. You grant us a limited, non-exclusive, royalty-free licence to use, store and copy them, and to share them within our organisation and with Youngstown Glove Company, for the purpose of responding to your enquiry and of developing suitable product recommendations.
5.4 We may disclose your identity to any third party who claims that a Contribution you have made constitutes a breach of their intellectual property rights, or of their right to privacy, or that it is defamatory.
5.5 We are not responsible, and accept no liability, for any Contribution made by you or by any other user.
6. How we deal with personal data
6.1 We process the personal data you give us in accordance with our Privacy Notice, the UK GDPR and the Data Protection Act 2018, each as amended.
6.2 Where a Contribution contains personal data about someone else, you confirm that you are entitled to share it with us and that you have told that person their details have been shared and where to find our Privacy Notice.
7. Suspension, termination and enforcement
7.1 Acting reasonably, we will determine whether you have breached this policy. Where a breach has occurred we may take such action as we reasonably consider appropriate and proportionate.
7.2 Failure to comply with this policy constitutes a material breach of the Website Terms of Use, and may result in our taking all or any of the following actions:
(a) immediate, temporary or permanent withdrawal of your right to use the Site;
(b) immediate, temporary or permanent removal of any Contribution;
(c) issuing a warning to you;
(d) blocking an IP address, an address range or an automated agent;
(e) legal proceedings against you for reimbursement of all costs on an indemnity basis, including reasonable administrative and legal costs, resulting from the breach;
(f) further legal action against you; and
(g) disclosure of such information to law enforcement authorities as we reasonably consider necessary or as required by law.
7.3 The actions described in clause 7.2 are not exhaustive, and we may take any other action we reasonably consider appropriate and proportionate.
7.4 Subject to clause 7.5, we are not liable to you for any action we reasonably take in response to a breach of this policy.
7.5 Nothing in this policy excludes or limits our liability to any greater extent than clause 13.1 of the Website Terms of Use permits. Clause 13.1 applies to this policy as if set out in it.
8. Reporting misuse
8.1 If you believe that content on the Site, or any use of it, breaches this policy, please tell us. Email Michael@ProShieldUK.com with the web address of the page concerned, a description of the problem, and how we can contact you.
8.2 We aim to acknowledge a report within five working days and will tell you what we have decided to do.
8.3 If you believe that content on the Site infringes your intellectual property rights, tell us in the same way and identify the right you rely on, the material you say infringes it, and the basis of your claim.
8.4 We welcome reports of security vulnerabilities. If you identify a vulnerability in the course of good-faith security research, report it to the address in clause 8.1 and give us a reasonable period to respond before disclosing it to anyone else. Where you do so, and where you do not access, alter or exfiltrate data belonging to us or to any other user, and do not degrade the Site, we will not treat your research as a breach of clause 2.2(c) and will not pursue action against you in respect of it.
9. Changes to this policy
9.1 We may amend this policy at any time by posting a revised version on the Site. The version in force is the one published on the Site at the time you use it. Please check this page from time to time; some of the provisions in it may have been replaced by provisions published elsewhere on the Site.
9.2 The date this policy was last reviewed is shown at the front of this document.
10. Governing law
10.1 This policy, its subject matter and its formation, and any non-contractual dispute or claim arising out of or in connection with it, are governed by the law of England and Wales. We and you both irrevocably agree that the courts of England and Wales have exclusive jurisdiction.